Marketplaces & ONDC

Hold buyer funds safely until delivery is confirmed

Split payouts, delivery confirmation, and dispute resolution for B2B2C marketplaces and ONDC sellers.

Capabilities

What Marketplace Escrow gives you

Purpose-built building blocks that map to how this flow works in the real world.

Buyer protection

Hold buyer funds safely until delivery is confirmed.

Split payouts

Distribute settlements across multiple sellers and your platform fee.

Dispute SLAs

Structured raise-evidence-resolve flows reduce chargebacks.

Reconciliation

Automated matching of orders, payouts, and bank movements.

The flow

A clear path from intent to settlement

Every step is observable, signed, and reversible only by the rules you define.

  1. 1

    Order placed

    Buyer pays into escrow at checkout via your existing flow.

  2. 2

    Hold

    Funds are held in a regulated bank account during fulfilment.

  3. 3

    Confirm delivery

    Delivery webhooks or buyer confirmation release the hold.

  4. 4

    Split settle

    Sellers and your platform are paid out automatically.

IMG-SOL-MARKETPLACE-ESCROWMarketplace escrow: checkout hold → delivery confirmation → multi-seller split payout dashboard.
Outcomes

Why teams choose this

  • Increase buyer trust and conversion with protected payments
  • Automate seller payouts the instant delivery is confirmed
  • Reduce disputes with clear, time-bound resolution workflows
  • Stay compliant with non-custodial, bank-held funds
Included

Out of the box

  • Multi-party split payouts
  • Delivery verification hooks
  • Built-in dispute workflows
  • Reconciliation automation

Bring marketplace escrow to your product

Spin up a sandbox in minutes. Move real money when you're ready — funds always stay in RBI-regulated bank escrow.